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The leaders of any business must articulate to the whole team that its core values are customer service and sales. To secure the commitment of the team members to make the necessary changes takes more than just talk. Principals and their Senior Support Team need to lead by example, demonstrating each day that everything in the business – from organisational structure to compensation – will be judged on one criterion; how well it helps the business to build profitable, lifetime patient relationships.
The Clinician to Businessperson Process demonstrates and provides tools to enable the practical application of numerous powerful strategies crystallizing the essence of various business models and theories.
An overview of the process would include:
- Creating or developing a clear vision for your team that is aligned to the 'leaders' vision and values.
- Learning how to use your organisational skills to manage and prioritise your time effectively.
- Raising your game in managing remotely.
- Understanding the importance of developing your skills as a leader and why this is essential to your business.
- Making the links and integration between management and leading.
- Learning how to analyse a situation and adopt the appropriate leadership/coaching style.
- Understanding consultative questioning and its use in focusing down to identify the Greatest Improvable Task.
- Demonstrating the effective use of Performance Coaching.
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